Shipping & Returns
Purchasing a piece of art from Glass Duchess Studio is non-refundable.
Please be sure before purchasing a piece that the color is what you want, colors do vary from computer monitors.
If you are in doubt, contact Glass Duchess Studio for more pictures or more views before making your purchase online.
Broken items during shipment need to be documented and pictures of both the shipping container and the broken piece of art need to be sent to glass duchess studio within 24 hours of receiving.
Any broken piece of art must be shipped back to Glass Duchess Studio for a full refund.
We ship through ups and FedEx. We insure each piece of art for the amount of purchase. We ship only to the continental USA.